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Frequently Asked Questions

Where is my Proof of Completion?

If you finished your Notary Class already, click on Notary Class in the Menu and you will see your Proof of Completion there. Make sure to print from a computer and not a phone.

Where are my Notary Supplies?

If you purchased the Notary Kit when you signed up for the class, you will need to mail in your Certificate of Authrorization. Click on Notary Supplies in the menu and watch the video that explains the exact procedure and the address to send your Certificate.

I received a letter that my Proof of Completion isn't complete.

Did you pass your test and receive a letter stating that your Proof of Completion wasn’t properly filled out by the education vendor? That letter is actually referring to the the bottom left-hand portion of the certificate. That part is supposed to be filled out by you with our ID information. Print out a new certificate then fill that section out and mail it in. Make sure to follow the instructions for filling out the bottom left-hand portion.